Call us:
Mon-Fri 9AM to 6PM Pacific Standard Time
Ph. +1.888.589.8422 (+1.408.649.7327)
Mon-Fri 9AM to 6PM Korean Standard Time
Ph. +82.2.2052.0453
or fill out the form below:
or fill out the form below:
NETKILLER Sales & Project Procedure ![]() 1. Submission of Sales Contact form * Using the online form to the left is the fastest way to contact us. Based on your form, the most qualified consultant will contact you as soon as possible. 2. Discussion Meetings * Remote conferences can be arranged for live demos and discussions. Your Senior Netkiller Consultant can then discuss your needs with our engineers and set up a follow-up meeting. 3. Contract with Service Level Agreement. * After determining a solution, we will create a contract including a Service Level Agreement. A Project Management Site will then be created to work collaboratively, and after executing the Project Status Check List, the project will be completed. 4. Customer Service and ongoing Tech Support (Standard & Premium) * Netkiller provides customer service in addition to what is required by the Google SLA (99.9%). As Google Enterprise releases new functions every 2 weeks, Netkiller hosts workshops to educate customers on how to use these added features. Furthermore, all customers can use the Netkiller Cloud IT Help Desk Service with the 24/7 online Self Service Portal for no additional cost. "Our Goal is Customer Satisfaction" |
